Job Title

Housekeeping Executive

Reports to: Hotel Manager

Job description for Housekeeping Executive:

Room/Public Area Cleanliness:

  • Is responsible to ensure the room/public area cleanliness quality is up to the Tune Hotels standard
  • To ensure linen used is according to the standard and is in good condition
  • To ensure all facilities in room is functional and in good condition
  • To liaise and follow up with Maintenance Supervisor/Maintenance Technician on defect works to be completed in each room within the given timeline
  • To monitor and ensure the weekly/bi weekly/monthly cleaning of the public area is done as scheduled
  • To prepare a checklist for public area/room cleaning schedule and follow up accordingly
  • To liaise with Housekeeping Supervisor/HM on available rooms/defect rooms status to ensure room inventory is sufficient for sale and occupancy on daily basis
  • To liaise with our external housekeeping staff/supervisor to re-clean the rooms if the cleanliness is not up to our standard
  • To undertake any task or assignment as may be assigned to you by your immediate superior or Management from time-to-time.

Daily operations stock:

  • Will be responsible to record and submit daily stock movements to Housekeeping Supervisor/HM i.e toilet rolls, toiletries kit, garbage bag, towel bag, cleaning chemical, room inventory or any replacement needed to ensure all items in the room are in good condition
  • Will be responsible to submit stock order for daily operations to Housekeeping Supervisor/HM
  • To log and monitor all housekeeping machineries and equipment movement– services, quantities and to ensure all in good condition
  • To monitor and assist Housekeeping Supervisor/HM on of daily operations cost

Housekeeping Tracking Report:

  • To ensure all external housekeeping staffs follow the housekeeping cleaning procedure and all cleaning tracking is declared accurately on daily basis
  • Random checks on the cleaning equipment used by the housekeeping team and to ensure all are in good condition
  • To log and track movement of key cards, keys, equipment, and other items issued to external housekeeping staff

Linen Count and Quality:

  • To ensure all linen transaction from the Linen room →Check-Out Room →Laundry →Linen Room is declared accurately on a daily basis
  • To audit the physical linen stock on month end together with the Housekeeping Supervisor/Hotel Manager to ensure all documented reports are accurate before each handover